Return Policy

Defective onesie?
Our policy lasts 20 days. If the onesie is defective, it can be returned. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, please email us on sales@myanimalcostume.com. Our staff will advise you how to proceed with return.
 
Swapping for a different design/ changing size?
If you'd like to swap your onesie for a different design, you can send your unworn onesie back within 3 days of purchasing it and we'll exchange it for you
 
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
 
Note: We can only accept returns or exchanges if the onesie is unworn and in its original packaging (including cardboard and plastic wrapper), so be careful when you unwrap it! We recommend that all returns are posted with tracking so if anything goes wrong it can be sorted out easily

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